Hello, my name is Andrew Morris. I am the owner and CEO of Acclaim Recovery Management ("ARM").

As you may know, health insurance is big business in the United States—but the goal of health insurance companies isn't always to strive for patients' interests (it's to make money for the health insurance companies, oftentimes at patients' expenses).

As a healthcare provider myself, I was frustrated by this mindset and the manner by which patients were being treated by health insurance companies. What I unfortunately noticed was that, oftentimes, patients were left with bills that they were unable to pay because their insurance companies refused to honor their financial obligations under the patients’ health benefit plans.

I realized very quickly in my career that patients needed better protection and, after some time, I came across an old law: the Employee Retirement Income Security Act of 1974 (better known as “ERISA”). I soon discovered how important this law was for my patients because it allowed them to appeal decisions that were made by their insurance companies. I called these appeals “ERISA Appeals”—and I began using them extensively for my patients. The result was not only happier patients, but patients who were better taken care of as well.

I know you may be frustrated with the way insurance companies routinely underpay you for the services that you provide your patients. The time is now to change your collection services to better serve not only yourself, but the people who depend on you for care. Become a patient advocate by utilizing ERISA appeals to make health insurance companies fulfill their obligations to your patients. You can prevent insurance companies from underpaying and/or denying their financial obligations to their participants—your patients.

I incorporated ERISA appeals in my surgical centers. My system works for me and works for countless numbers of my clients. My system protects my clients from arbitrary denials made by insurance companies on their claims—and it can protect yours from these denials, too.